Return to Soft Skills
 

Problem-Solving Skills (One-Day)
 Regardless of the specific organization or position, your skills and previous training have allowed you to gain employment in the corporate world. One thing that you may not be adequately prepared for, however, is dealing with problems. In a corporate environment, using specialized groups to solve problems is becoming more and more common. Being able to work in groups to solve problems will enhance your business knowledge and value to the organization. This course will show you the fundamentals of problem-solving skills—from defining your problem, to presenting it to the key decision makers in your organization.

Upon successful completion of this course, students will be able to:

  • Describe strategies for solving problems logically.
  • Examine strategies for defining the true issue of a problem.
  • Identify strategies for solving problems methodically.
  • Examine business strategies for acquiring decision acceptance when problem solving.

 

Lesson 1: Starting to Solve Problems

Topic 1A: The Problem-Solving Process

Topic 1B: The Nature of Groups

Topic 1C: Tools for Problem Solving

Topic 1D: Problem-Solving Approaches

 

Lesson 2: Identifying the Problem

Topic 2A: Determine the Problem

Topic 2B: Investigate the Problem

 

Lesson 3: Determining the Solution

Topic 3A: Analyze Problems Creatively

Topic 3B: Consider Alternate Solutions

Topic 3C: Choose the Best Solution

Topic 3D: Solutions to Group Problems

 

Lesson 4: Accepting a Decision

Topic 4A: Sell Your Solution

Topic 4B: Implement Decisions

  

 

Contact us at 804-288-8331 for the soft skills training schedule.

 

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Commonwealth Computer Training
A Division of Commonwealth Personnel Consultants, Inc.
Forest Plaza II Building, 7275 Glen Forest Drive, Suite 200
Richmond, VA 23226
Phone: 804.288.8331
Fax: 804.288.4831
info@commonwealthcomputertraining.com

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