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Knowledge Management (One-Day)
You will understand the importance of the greatest business asset—knowledge—and the aspects of how to manage it well.

Upon successful completion of this course, students will be able to:

  • Examine the basics of knowledge management.
  • Examine how knowledge management aids organizational learning.
  • Identify how to implement knowledge management.

 

Lesson 1: Basics of Knowledge Management

Topic 1A: Knowledge Management: Why Now?

Topic 1B: Examine the Knowledge Pyramid

Topic 1C: Identify the Classes of Knowledge

 

Lesson 2: Knowledge Management and Organizational Learning

Topic 2A: Examine the Knowledge Management Process

Topic 2B: Examine the RICE Model

Topic 2C: Build a Knowledge Culture

 

Lesson 3: Implementing Knowledge Management

Topic 3A: Implement Knowledge Management Initiatives

Topic 3B: Institute Best Practices

 

  

 

Contact us at 804-288-8331 for the soft skills training schedule.

 

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Commonwealth Computer Training
A Division of Commonwealth Personnel Consultants, Inc.
Forest Plaza II Building, 7275 Glen Forest Drive, Suite 200
Richmond, VA 23226
Phone: 804.288.8331
Fax: 804.288.4831
info@commonwealthcomputertraining.com

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