Return to Soft Skills

GETTING THE RESULTS WITHOUT THE AUTHORITY
In today's business culture, there are circumstances in which a person who possesses no formal authority is required to accomplish a task or complete a project. Perhaps you will recognize a problem or a business need, and you will assume responsibility to resolve the issue. Or your manager may direct you to complete a task in which you will need to solicit the help of others in order to complete the task. This course offers strategies to build relationships, identify the key people you will need to help complete your project, ask them for the assistance that you need, and orchestrate the process of moving your project forward to completion.

Upon successful completion of this course, students will be able to:

• Build relationships with associates.
• Justify the business need, navigate your company's culture, and develop a resolution strategy.
• Get what you need from business associates to complete your task.
• Complete a task or project without assistance.

Lesson 1: Building Relationships

Topic 1A: Lay Groundwork

Topic 1B: Establish Rapport With Associates by Helping Them

Topic 1C: Establish Your Credibility

Lesson 2: Creating a Strategy to Get Results

Topic 2A: Justify a Business Need

Topic 2B: Build a Plan Around Your Company's Culture

Lesson 3: Getting What You Need from Others

Topic 3A: Prepare to Approach Others for Help

Topic 3B: Ask for What You Need

Topic 3C: Orchestrate Your Plan

Topic 3D: Reward Contributors

Lesson 4: Completing the Project by Yourself

Topic 4A: Justify Completing the Project by Yourself

Topic 4B: Manage the Consequences of Completing the Project by Yourself

Contact us at 804-288-8331 for the soft skills training schedule.

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Commonwealth Computer Training
A Division of Commonwealth Personnel Consultants, Inc.
Forest Plaza II Building, 7275 Glen Forest Drive, Suite 200
Richmond, VA 23226
Phone: 804.288.8331
Fax: 804.288.4831
info@commonwealthcomputertraining.com

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