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EFFECTIVE BUSINESS WRITING
 Though businesses increasingly rely on technology, technological skills alone do not guarantee success in the workplace. You must still develop your ideas, express them clearly, and persuade others of their viability. This course offers effective strategies to sharpen your writing skills by structuring your ideas logically, exercising diplomacy in letters and reports, and shaping your arguments.

 

Upon successful completion of this course, students will be able to:

  • Organize and write clear and concise email and instant messages that are appropriate to your company's business culture.
  • Write effective business communications.
  • Write letters that are clear, precise, and appropriate to your audience.
  • Organize and write a business proposal, complete with visuals, and an executive summary that employ effective strategies of persuasion.

 

Lesson 1: Writing Email and Other Electronic Communication

Topic 1A: Organize Your Materials

Topic 1B: Write an Email

Topic 1C: Write Instant Messages

 

Lesson 2: Writing Effective Business Communication

Topic 2A: Analyze Your Audience

Topic 2B: Write an Internal Announcement

Topic 2C: Write an Email Responding to Routine Requests

Topic 2D: Write an Email to Respond Positively to Customer Complaints

Topic 2E: Write Bad-News Messages

 

Lesson 3: Writing a Business Letter

Topic 3A: Write a Business Letter

Topic 3B: Write a Thank-You Letter

 

Lesson 4: Writing Business Proposals

Topic 4A: Persuade Your Audience

Topic 4B: Write an Executive Summary

Topic 4C: Use Visuals

 

  

 

Contact us at 804-288-8331 for the soft skills training schedule.

 

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Commonwealth Computer Training
A Division of Commonwealth Personnel Consultants, Inc.
Forest Plaza II Building, 7275 Glen Forest Drive, Suite 200
Richmond, VA 23226
Phone: 804.288.8331
Fax: 804.288.4831
info@commonwealthcomputertraining.com

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