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COMMUNICATING ACROSS CULTURES
Increasingly, businesses around the world have become more interconnected, and companies have to think more globally in order to succeed. Despite economic ties with foreign nations, countries can be ill-prepared for doing business abroad, lacking the knowledge and sensitivity to adjust their business behavior to different cultural contexts. This course will provide you with strategies to communicate effectively across cultures.

Upon successful completion of this course, students will be able to:

• Examine differences between cultures, identify methods of communicating effectively and appropriately with people from different cultures, and describe cultural differences in business protocol.
• Identify methods for creating high-performing, cross-cultural teams, describe strategies for conducting successful multicultural negotiations, and explore ways of effectively resolving conflict in other cultures.

Lesson 1: Communicating Across Cultures

Topic 1A: Recognize Cultural Differences

Topic 1B: Communicate in Other Cultures

Topic 1C: Follow Business Protocol in Other Cultures

Lesson 2: Working with Other Cultures

Topic 2A: Work in Teams in Other Cultures

Topic 2B: Negotiate in Other Cultures

Topic 2C: Resolve Conflict in Other Culture

Contact us at 804-288-8331 for the soft skills training schedule.

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Commonwealth Computer Training
A Division of Commonwealth Personnel Consultants, Inc.
Forest Plaza II Building, 7275 Glen Forest Drive, Suite 200
Richmond, VA 23226
Phone: 804.288.8331
Fax: 804.288.4831
info@commonwealthcomputertraining.com

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