Return to Soft Skills

 

Appraising Performance (One-Day)
Provides an overview of the basics of conducting performance appraisals. It provides guidelines and best practices for evaluating and improving the work performance of employees, thereby increasing quality and productivity.

Upon successful completion of this course, students will be able to:

  • Establish performance expectations so that desired work results are achieved in accordance with the organization's values and quality standards.
  • Write a performance appraisal so that it reflects an objective evaluation of the individual's work performance.
  • Prepare for a performance appraisal discussion so that there are no barriers for an effective discussion.
  • Conduct a performance appraisal so that mutual understanding and cooperation is achieved and a realistic development plan to improve future performance is prepared.
  • Follow up on a performance appraisal so that future performance meets expectations.

 

Lesson 1: Establishing Performance Expectations

Topic 1A: Appraise Performance

Topic 1B: Manage Performance

Topic 1C: Establish Performance Expectations

 

Lesson 2: Writing a Performance Appraisal

Topic 2A: Avoid Common Performance Rating Errors

Topic 2B: Gather Appraisal Information

Topic 2C: Rate Performance

Topic 2D: Ensure Legal Compliance

 

Lesson 3: Preparing for the Appraisal Discussion

Topic 3A: Prepare the Individual

Topic 3B: Arrange the Logistics

Topic 3C: Prepare Yourself

 

Lesson 4: Conducting the Performance Appraisal Discussion

Topic 4A: Discuss Your Ratings and Comments

Topic 4B: Resolve Performance Problems

Topic 4C: Cope with Discussion Difficulties

Topic 4D: Plan for the Future

 

Lesson 5: Following Up

Topic 5A: Evaluate the Effectiveness of the Appraisal Discussion

Topic 5B: Communicate Frequently

Topic 5C: Provide Ongoing Feedback and Coaching

 

Appendix A: Works Cited

References and Works CitedTopic

 

 

 

Contact us at 804-288-8331 for the soft skills training schedule.


 

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Commonwealth Computer Training
A Division of Commonwealth Personnel Consultants, Inc.
Forest Plaza II Building, 7275 Glen Forest Drive, Suite 200
Richmond, VA 23226
Phone: 804.288.8331
Fax: 804.288.4831
info@commonwealthcomputertraining.com

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