Advanced Communication Skills Outline - Commonwealth Computer Training

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ADVANCED COMMUNICATION SKILLS
In any profession, you will find yourself in a situation where you need to relay information to another colleague. When such situations arise, good communication skills are an essential part of getting your message across clearly. This course will show you how to apply advanced verbal and written communication techniques in your workplace.

Upon successful completion of this course, students will be able to:

Determine the content of your message.
Determine the best way to prepare and deliver your message verbally.
Examine the basics of building a well-structured presentation.
Examine the mechanics of delivering a successful presentation.

Lesson 1: Write to be Understood

Topic 1A: Determine When to Write

Topic 1B: Plan Your Message

Topic 1C: Perfect Your Style and Mechanics

Topic 1D: Writing in the Workplace

Lesson 2: Speak to be Heard

Topic 2A: Prepare Your Message

Topic 2B: Deliver Your Message

Lesson 3: Plan for High Impact

Topic 3A: The Importance of Planning

Topic 3B: Outline Your Presentation

Topic 3C: Develop Your Script

Topic 3D: Add Visual Aids

Lesson 4: Captivate Your Audience

Topic 4A: Make Final Preparations

Topic 4B: Basics of Delivery

Topic 4C: The Question-and-Answer Session

Topic 4D: Assess the Presentation

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Commonwealth Computer Training
A Division of Commonwealth Personnel Consultants, Inc.
Forest Plaza II Building, 7275 Glen Forest Drive, Suite 200
Richmond, VA 23226
Phone: 804.288.8331
Fax: 804.288.4831
info@commonwealthcomputertraining.com

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